We attended a presentation last week at SAPinsider Financials 2010 given by Monte Nuckols, supply chain vice president at Johnson Controls Automotive, an $18B JCI business unit. They implemented Dolphin’s accounts payable solution suite to automate, and then optimize, their two shared services centers that service the unit’s 180 plants globally.

 They process 2,500,000 invoices per year, most of which are more than 5 pages with 100 items per page. Before they automated invoice processing, it took hundreds of people just to enter the data. Nuckols said that he had little or no visibility into what was going on with the approval and payment process until the invoices were posted. Some of the results he mentioned were: 

• Lower invoice-processing costs
• Shorter process cycle time down from 10 to 7 days
• Fewer late payments
• Less time responding to inquiries
• Savings totaling millions of dollars

The invoice to pay automation project earned The Chairman’s Award, which is the highest company-wide recognition for Johnson Controls employees.

Glad we were there.

This entry was posted on Friday, March 26th, 2010 at 3:02 pm and is filed under SAP Business Process Management. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.